“Project Manager Spotlight”
“Project Manager Spotlight”
What is a Project Manager? Well to see what that is, lets understand who are behind the titles. Meet Kenneth Oatman. Ken, is 48 years old and has been in the roofing industry since 1988. Ken enjoys scuba diving, sky diving, and fishing. Ken is almost a part of the Masonic brotherhood. Why do our customers love Ken? Well not only is he G.A.F certified as well as OSHA 40, Ken cares about our customers. Just ask Jennifer! 
We sat down with Jennifer and asked her about her experience with Ken and Interstate Roofing.
Q. How long have you lived here in this community?
A. “I’ve lived here for 21 years
Q. How did you hear about us?
A. During our last storm, Ken approached my house and introduce himself. Unlike other roofing companies who approached me that day, Ken was not only professional but extremely knowledgeable.
Q. What made you decide to go with us?
A. Well as I stated before, a lot of these storm chasers only come to our neighborhood after a storm. Ken’s approach with looking professional and his ability to explain how Interstate Roofing has been in business for 25 years and how Interstate Roofing is locally owned and operated, gave me a sense of trust. You hear all the time how roofing companies will come from out-of-state and close shop within three to six months. How are they able to offer a warranty?
Q. How was your experience with Ken?
A. Ken was honest, professional, and a true expert. His ability to keep an open communication with me always, was huge for me. Whenever I would call or text Ken, he would respond to me right away. Ken told me a crew would be at my house to start replacing the roof by the 21st of August. When I woke up that morning at 7am, that’s exactly what I saw; a crew. Not one person but an actual crew with a dumpster and everything needed to complete my roof.
Q. What do you feel that separated Ken with other roofing companies you’ve worked with in the past?
A. Well I was in the middle of refinancing my house when the storm hit. My mortgage company told me that they will place a two week hold on the appraisal inspection because of the hailstorm but the roof was a major part of the inspection. Not knowing if I was going to lose value or even be able to replace my roof in time, I was worried. Then I met Ken, I explained to Ken the situation of the refinancing and he assured me that he will be able to have everything done and replaced before the deadline. Ken kept his word.
Q. Would you recommend Interstate Roofing to your friends or neighbors?
A. I already have, there is a difference between out of state storm chasers and roofing companies that care about their community. Interstate Roofing is one of those roofing companies that cares and will be here long after the storm.